Urgent Care - The University of Kansas Health System
Urgent Care • Kansas City, MO
Ratings by platform
- Yelp: 2.6 out of 5 stars (based on 168 reviews for the health system) (168 reviews)
- Birdeye (Creekwood location): 3.1 out of 5 stars (60 reviews)
- Google (Shawnee location): 2.3 out of 5 stars (105 reviews)
- DataLog24 (T-Mobile Center location): 3.5 out of 5 stars (705 reviews)
What patients say
Patients praise
- Efficiency in some locations
- Friendly and professional staff in certain instances
- Clean facilities
- Convenient access to on-site lab services and MyChart integration
Common complaints
- Long wait times, even when clinics appear underutilized
- Staff attentiveness and communication concerns
- Occasional complaints about rushed or disinterested providers
- Billing complications
In patients' words
"While some patients have reported mixed experiences, many have praised the clinic's efficiency and friendly staff."
— BestProsInTown regarding the Medical Pavilion location"Patients frequently mention long wait times, with some reporting waits of 3+ hours despite the facility appearing empty. Reviewers consistently note concerns about staff attentiveness and communication."
— Urgent Care Directory regarding the Shawnee locationMore clinics in Kansas City
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