Urgent Care Centers in Kansas City, MO
Urgent Care • Kansas City, MO
Ratings by platform
- Solv (NextCare Urgent Care): 4.4/5 (8,378 ratings)
- Birdeye (MinuteClinic at CVS): 2.8/5 (48 reviews)
- Wheree (Carbon Health): 8.8/10 (Excellent) (Not explicitly stated)
What patients say
Patients praise
- Compassionate and thorough medical staff and nurse practitioners
- Clean, well-equipped facilities with on-site resources like radiology
- Convenient online appointment booking options
- Quick and efficient service when experiences are positive
- Responsiveness of management to address and resolve patient concerns
Common complaints
- Long wait times and failure to prioritize scheduled appointments
- Perceived dismissal of patient symptoms or history by providers
- Inconsistent enforcement of walk-in policies leading to patients being turned away
- Frustration with billing processes, insurance coverage, and unexpected medical supply costs
- Unprofessional or unwelcoming staff interactions
In patients' words
"Most of the staff are great, but scheduled appointments have zero priority over walk-ins. I arrived 30 minutes early for my scheduled appointment and was still in the waiting room almost 45 minutes after my scheduled appointment."
— NextCare Urgent Care Patient Review"Denise the practice manager called me after posting this review and apologized, said she would address this with her team, and had me come in to be seen. I am grateful that they reached out and corrected the issue."
— Saint Luke's Urgent Care Patient Review"My concerns were dismissed -repeatedly. My knowledge base about my own body - was dismissed - repeatedly. I was prescribed a medication that was not appropriate for my health concern."
— Saint Luke's Convenient Care Patient ReviewMore clinics in Kansas City
Urgent Care - The University of Kansas Health System
Patients praise: Efficiency in some locations · Friendly and professional staff in certain instances.
Urgent Care in Kansas City, KS - Sunflower Medical Group
Patients praise: Positive experiences with specific physicians and medical staff (e.g., Dr. Pacheco, Dr. Bradley) · Effective and efficient urgent care service reported by some patients.
Home - Modern Physical Therapy - Kansas City and Parkville MO
Patients praise: knowledgeable and professional staff · personalized and one-on-one patient care.
Kansas City Primary Care Physicians & Family Doctors
Patients praise: Doctors described as caring, kind, and excellent listeners · Appreciation for doctors who provide clear explanations without jargon.
Pediatrics | University Health
Patients praise: some high individual physician ratings for pediatric care · partnership with Children's Mercy Hospital noted as a positive for specific clinics.
Locations - Diagnostic Imaging Centers, KC
Patients praise: Professional, kind, and knowledgeable staff · Clean, modern facilities.
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