
SeniorCare Homes
Senior Care Facilities • Kansas City, MO
Ratings by platform
- Caring.com: 4.9/5 (15 reviews)
- A Place for Mom: 4.2/5 (173 reviews)
- Seniors.fyi: 3.8/5 (78 reviews)
- Seniors.fyi: 4.8/5 (73 reviews)
- Seniors.fyi: 4.4/5 (68 reviews)
- Seniors.fyi: 4.4/5 (82 reviews)
- Seniors.fyi: 4.3/5 (70 reviews)
What patients say
Patients praise
- warm, caring, and compassionate staff members
- specialized dementia and memory care programming
- engaging activities and social interaction opportunities
- clean and comfortable common areas in many facilities
- individualized attention and familiarity with resident routines
Common complaints
- understaffing leading to inconsistent care and long response times
- high staff turnover impacting consistency of care and communication
- concerns regarding billing accuracy and administrative responsiveness
- inconsistent food quality or dining experiences
- reports of neglected hygiene or medical needs in some facilities
- physical plant maintenance issues in older buildings
In patients' words
"The reviews describe Brookdale Overland Park as severely understaffed, with call lights unanswered and residents not receiving timely care."
— Brookdale Overland Park Review SummaryMore clinics in Kansas City
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