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Pediatrics | The University of Kansas Health System

PediatricsKansas City, KS

★★★☆☆2.6/5197 reviews across 3 platforms

Ratings by platform

  • Birdeye (for Prairie Village location): 3.2 out of 5 stars (13 reviews)
  • U.S. News & World Report (for University of Kansas Hospital pediatricians): 2 out of 5 stars (16 reviews)
  • Yelp (for the overall health system): 2.6 out of 5 stars (168 reviews (for the overall health system))

What patients say

Patients praise

  • reports of doctors making patients and parents feel comfortable and heard
  • appreciation for compassionate care for NICU patients and families
  • positive sentiment regarding doctors who involve parents in decision-making and offer reassurance
  • appreciation for integrated care approaches for children with complex needs

Common complaints

  • reports of unprofessional or rude staff behavior
  • difficulties in communication with office staff and nursing teams
  • challenges in scheduling appointments and filing formal complaints
  • long wait times in waiting rooms
  • some patients feeling their concerns were not adequately addressed

In patients' words

"Do not get your blood drawn here. Unprofessional & rude. Personal call on phone while I sat in the hall. Yelled for me to come in once she finished her call."

Birdeye patient review

"I’m so grateful for the doctors, who always make Heidi and I feel comfortable. They don’t care only about treating the children, but also care about you as a parent and how you’re doing, how you’re feeling."

University of Kansas Health System patient story

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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