Best Match - Find A Doctor At The University of Kansas Health System
Internal Medicine • Kansas City, KS
Ratings by platform
- Yelp (Brand Page): 2.6/5 (168)
- Yelp (Specific Hospital Location): 1.6/5 (42)
- Momentary (CMS HCAHPS Data): 4/5 (2,643)
- Healthgrades: 85% (Patient Experience)
What patients say
Patients praise
- High nurse and doctor communication ratings compared to national averages
- Well-regarded by major health rating organizations for quality of care
- Strong patient recommendation rate (85%)
- Helpful and knowledgeable medical staff mentioned in some reviews
Common complaints
- Billing disputes and opaque billing processes
- Slow responsiveness to call lights and patient requests
- Inexperienced or unsupportive nursing staff reported in some instances
- Facilities described by some as outdated
In patients' words
"The staff's attention to detail is incredible and their concern for the patient is obvious."
— Yelp Reviewer"The call lights stay on way too long unanswered and your nursing staff overall are young and largely inexperienced and need support."
— Yelp Reviewer"My interactions with Med's billing department are exemplary of why many Americans do not seek necessary treatment for medical conditions--they fear an expensive, opaque billing process that will haunt them long after receiving care."
— Better Business Bureau ComplaintMore clinics in Kansas City
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Kansas City Primary Care Physicians & Family Doctors
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Patients praise: some high individual physician ratings for pediatric care · partnership with Children's Mercy Hospital noted as a positive for specific clinics.
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Patients praise: Professional, kind, and knowledgeable staff · Clean, modern facilities.
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