Home | Ascentist Healthcare | Kansas City, MO
Family Medicine • Kansas City, KS
Ratings by platform
- Birdeye (Google): 3.7 out of 5 stars (73 reviews)
- Birdeye (Google): 3.1 out of 5 stars (34 reviews)
- Momentary (CMS HCAHPS data): 4 out of 5 stars (111 completed patient surveys)
What patients say
Patients praise
- Effective communication from many doctors and clinical staff
- Professional and friendly interactions reported by many patients
- High patient recommendation rates for the hospital facility
- Efficiency in appointment timing for some patients
Common complaints
- Complaints regarding billing practices and transparency
- Reports of surprise medical bills
- Some perceptions of profit-oriented service over patient care
- Occasional concerns about communication or unprofessionalism from specific staff or providers
In patients' words
"The care, compassion, professionalism, and friendliness from the doctors and staff are hard to beat. I enjoy each visit and a piece of me will be saddened that I will no longer need to go into the office much longer..."
— Ascentist Hospital Patient Testimonial"Corporate, greedy practice with zero transparency and accountability when it comes to explaining the cost of healthcare to a patient. Believe me, all they care about is the money. Be ready for surprise large medical bills."
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