Kannapolis Family Medicine & Gynecologic Care - Novant Health
Primary Care • Kannapolis, NC
Ratings by platform
- Novant Health Patient Portal/Official Site: 4.90 out of 5 stars (based on 183 ratings) for Amanda Upchurch, FNP-BC (52 reviews)
- Novant Health Patient Portal/Official Site: 4.7 out of 5 stars (based on 157 ratings) for Katie Sass, FNP (27 reviews)
- Novant Health Patient Portal/Official Site: 4.9 out of 5 stars (based on 159 ratings) for Ryan Cannici, AGPCNP (34 reviews)
What patients say
Patients praise
- practitioners are described as attentive, compassionate, and professional by many patients
- high satisfaction with individual providers' willingness to listen and discuss treatment options
- efficient medical care reported for standard examinations and wellness visits
- general consensus of feeling valued and receiving clear medical guidance during consultations
Common complaints
- reports of long wait times for appointments
- complaints regarding office communication and scheduling systems causing delays or rushed experiences
- specific instances of perceived dismissiveness or lack of professional support from certain staff members
- patient dissatisfaction with follow-up procedures regarding prescriptions and potential medication errors
In patients' words
"Excellent medical practitioners, with many praising Dr. Cubero’s professionalism and caring nature—patients feel genuinely valued during visits."
— Wheree.com review summary"While I do believe Dr. Colt means well, her communication style felt rushed, defensive, and at times, patronizing... If you value open dialogue with your healthcare provider and time to ask questions, you may want to be cautious when booking here."
— LocalityBiz user review"The pharmacist said I should not take the drug. I suffered with an ear ache for 6 to 7 days... All the doctor had to do was say to me he was sorry and he would talk to Amanda and I would have been happy and would have not left the practice."
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