IndyCare in Kannapolis, NC | Urgent Care | Your Front Door to Better
Primary Care • Kannapolis, NC
Ratings by platform
- Promallu (Aggregated): 4.9/5 (2,471 reviews)
What patients say
Patients praise
- Prompt and efficient service
- Compassionate and attentive staff
- Convenient curbside and on-demand care options
- Thorough explanations of test results
- Friendly and family-like atmosphere
- Reasonable costs for patients without insurance
Common complaints
- Poor communication during busy periods
- Staff perceived as unresponsive or unprofessional at times
- Potential for long wait times without updates
In patients' words
"They are always compassionate and helpful. Even when they are full with back to back appointments, they do not turn you away. The prices of checking in is quick and easy. I appreciate them always being at their best, when I am at my worst."
— Promallu"This place is awful... we've been waiting an hr. I have called and texted the number they said four times in the past HR. No response... the staff is gossiping."
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