Riverside Medical Group - General Surgery Specialists
General Surgery • Kankakee, IL
Ratings by platform
- Riverside Healthcare (Provider Dr. Steven Groene): 4.9 out of 5 (7 reviews)
What patients say
Patients praise
- Positive feedback for individual provider bedside manner and attentiveness
- Specific surgical providers noted for feeling confident and comfortable in their advice
Common complaints
- Reports of unprofessional staff interactions and poor bedside manner in the broader health system
- Allegations of poor communication and nursing care at the hospital level
- Public records documenting specific complaints regarding administrative issues such as phone communication
In patients' words
"The doctor was fantastic. He has some of the best bedside manners that I've ever experienced, and talked me through each aspect of the service and next steps."
— Riverside Healthcare Patient Reviews"While I feel most of the physicians here are very good, the nursing care here at the hospital is awful (with the exception of a few good ones)."
— MedicalRecords.com Review of Riverside Medical CenterMore clinics in Kankakee
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