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Illinois Cancer Specialists

Cancer Care / Oncology • Kankakee, IL

What patients say

Patients praise

  • Patients frequently praise the empathy, compassion, and professional expertise of the physicians and nursing staff
  • Many reviewers highlight that doctors take the time to answer questions and explain treatment options thoroughly
  • The overall environment is often described as welcoming and supportive by those undergoing cancer treatment

Common complaints

  • Reports of poor administrative experiences, including billing issues and communication errors
  • Concerns regarding facility maintenance and aging infrastructure at specific locations
  • Isolated accounts of dissatisfaction with procedural processes and medical management

In patients' words

"Dr. Singh and his staff have been absolutely incredible during and after my chemo... I have been in remission for a while and still they take every complaint or question I have with empathy and compassion."

— LocalityBiz review

"The Niles facility really could use an update . I find it sad that the furniture in waiting rooms a treatment area is ripped and worn out . Please try to update the chairs"

— RateMDs review

"I got a call from them saying they have been trying to send a refund check back to me but had the wrong address... If you have the ability to go to a different location, I recommend doing so."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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