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Windward Urgent Care Services, LLC

Urgent Care • Kaneohe, HI

★★★★☆4.1/568 reviews across 2 platforms

Ratings by platform

  • urgentcaremap.health: 4.1/5 (68 reviews)
  • MapQuest (4 reviews)

What patients say

Patients praise

  • Friendly and pleasant staff
  • Clean office environment
  • Prompt initial service for some patients

Common complaints

  • Does not accept Kaiser Permanente insurance
  • Long wait times despite low patient volume
  • Perceived dismissiveness or lack of thorough assessment by medical staff
  • Issues with follow-through on referrals or medications

In patients' words

"NOTE: They DONT take Kaiser insurance. If you ARE a Kaiser member please seek medical ..."

— Yelp

"Staff was friendly, office was clean, and they offer fast service, but very unfortunately I did not receive the care that was necessary."

— kaneohe-hawaii.uscompanies.net

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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