MinuteClinic at CVS at 45-480 KANEOHE BAY DR, KANEOHE, HI ...
Urgent Care • Kaneohe, HI
Ratings by platform
- CVS Official Site: 4.8 out of 5 stars (~150+ ratings)
- Birdeye: 3.5 out of 5 stars (31 reviews)
- Urgent Care Directory (Google data): 3.2 out of 5 stars (17 reviews)
What patients say
Patients praise
- Professional and kind medical staff (NPs)
- Convenience and ease of scheduling online appointments
- Clean facility environment
- Efficient and knowledgeable care delivery for routine matters
Common complaints
- Varied wait times
- Frustration with slow or complex check-in/computer systems
- Some reports of perceived dismissive or unhelpful interactions with staff (though often attributed to the broader store/pharmacy rather than specific clinic staff)
- Occasional dissatisfaction with the depth of medical assessment
In patients' words
"Care was excellent and delivered in a friendly and kind manner."
— CVS Customer Review"Simple to make an online appt. 24/7, appt. Time/day availability was great for an acute situation. Clinic was on schedule and very efficient."
— CVS Customer Review"Staff was pleasant but visibly frustrated by slow process."
— CVS Customer ReviewMore clinics in Kaneohe
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