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Urgent Care • Kaneohe, HI

★★★★☆3.8/517 reviews across 2 platforms

Ratings by platform

  • Yelp/Yahoo: Approximately 3.0/5 stars (10 reviews (on Yelp/Yahoo))
  • Birdeye (Ortho & Rehab location): 4.9/5 stars (7 reviews)

What patients say

Patients praise

  • Positive feedback for individual providers and compassionate care
  • Convenient location and availability of parking
  • Extended and convenient operating hours

Common complaints

  • Difficulties with scheduling and appointment access
  • Reports of poor staff attitude and customer service communication issues
  • Allegations involving pain management practices and litigation

In patients' words

"He has so much patients. At least 200 minimum in a SLOW DAY."

— Patient review (Yelp)

"Had a very tough time to get an appointment with this office. Without going into a full blown essay, which I could, let's just say it was nightmarish trying to get into both the Kaneohe and..."

— Patient review (Yelp)

"Friendly staff.Took the time to have empathy,passion,concern.The building location easy to get too,and have parking.I am satisfied,and glad to receive excellent medical care and services."

— Patient review (Yelp)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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