Family Health Center – Quality, patient-centered health care in ...
Primary Care • Kalamazoo, MI
Ratings by platform
- Yelp (via MapQuest): 2.5/5 stars (based on 6 reviews) (6 reviews)
What patients say
Patients praise
- Some patients report that individual physicians and dental staff are caring and provide excellent care
- Clean and well-maintained facilities
- Affordable pricing mentioned as a positive aspect
Common complaints
- Excessive wait times, especially for walk-in appointments
- Difficulty scheduling appointments, particularly for dental services
- Poor customer service experiences with administrative and phone staff
- Reports of unprofessionalism and perceived lack of care from some providers
In patients' words
"The doctors at this one are simply amazing, you always feel that they genuinely care about you! Not just a paycheck!"
— Yelp/MapQuest review"The one and only BIG con that made me take 2 stars out of this review is the wait time, OMG! The walk-ins are WAY TOO LONG! The average wait for a walk-in is no less than 4 HOURS!"
— LocalityBiz review"This place is even lucky to get two stars from me answering service line for emergencys after hours are rude and horrible people they will make you seem like it's your fault for being in pain"
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