Family Health Center
Physical Therapy • Kalamazoo, MI
Ratings by platform
- Yelp: 2.7/5 (6 reviews)
- Bippermedia aggregate: 2.9/5 (205 reviews)
What patients say
Patients praise
- Helpful and highly-regarded security staff
- Modern, clean, and well-maintained facilities
- Some patients report satisfaction with individual medical providers and the overall quality of care
- Affordable pricing and accessibility for underserved community members
Common complaints
- Long wait times, particularly for walk-in appointments
- Difficulties and obstacles with scheduling appointments, especially for dental services
- Concerns regarding front office staff responsiveness and professionalism
- A significant 2025 safety incident involving potential improper sterilization of dental equipment, leading to testing alerts for patients
- Reports of poor communication and inconsistent information regarding walk-in policies
In patients' words
"The one and only BIG con that made me take 2 stars out of this review is the wait time, OMG! The walk-ins are WAY TOO LONG! The average wait for a walk-in is no less than 4 HOURS!"
— LocalityBiz"Clear, concise, caring medical support. I ask a lot due to my condition, I get what i need, I am very happy. I absolutely love and trust my provider's."
— Family Health Center WebsiteMore clinics in Kalamazoo
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