Family Health Center
Occupational Therapy • Kalamazoo, MI
Ratings by platform
- Charity Navigator
- Yelp and third-party review platforms (6 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and care teams
- Recognized as an important community resource for accessible care regardless of income or insurance status
- Four-star rated charity for accountability and finance
Common complaints
- Long wait times, particularly for walk-in services
- Concerns regarding medical equipment sterilization protocols (specifically dental)
- Difficulties with scheduling appointments and reaching staff
- Mixed feedback regarding staff professionalism and bedside manner
In patients' words
"The one and only BIG con that made me take 2 stars out of this review is the wait time, OMG! The walk-ins are WAY TOO LONG! The average wait for a walk-in is no less than 4 HOURS!"
— Online review on LocalityBizMore clinics in Kalamazoo
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