Bronson Obstetrics & Gynecology Specialists - Kalamazoo
Obstetrics/Gynecology • Kalamazoo, MI
Ratings by platform
- Birdeye (Google reviews): 3.3 out of 5 stars (58 reviews)
- Yelp (via Apple Maps): 3.7 out of 5 stars (12 reviews)
- Bronson Healthcare (Provider specific): 4.7 out of 5 stars (78 reviews (for a specific provider))
What patients say
Patients praise
- High satisfaction with clinical providers (doctors and nurse practitioners)
- Kind and helpful supporting staff (specifically medical assistants)
- Efficient prescription handling once seen
Common complaints
- Inconsistent communication and follow-up regarding test results and appointments
- Frequent cancellation of appointments by the office staff
- Perceived lack of empathy or compassion from office and phone staff
- Difficulty in scheduling appointments and long wait times for new patients
In patients' words
"Dr. Holden has taken over my gynecological post-op care and I could not be in better hands. Supporting staff, especially the MA, were all very kind, comforting, and helpful."
— Birdeye/Google Review"The doctors and nurse practitioners are wonderful, the rest of the staff is not... They have absolutely no regard for patient care."
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