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Beacon Kalamazoo Heart Institute 1722 Shaffer St

CardiologyKalamazoo, MI

★★★★★4.5/547 reviews across 4 platforms

Ratings by platform

  • Birdeye: 3 out of 5 stars (2 reviews)
  • US News Health: 4 out of 5 stars (9 reviews)
  • Healthgrades: 4.3 out of 5 stars (6 ratings)
  • Birdeye (specific provider): 4.8 out of 5 stars (30 reviews)

What patients say

Patients praise

  • Physicians explain conditions clearly and answer questions effectively
  • Comfortable patient-doctor interactions
  • Effective communication and attentiveness of cardiologists

Common complaints

  • Long wait times when calling the office for questions
  • Communication issues with staff, specifically regarding lab orders

In patients' words

"Dr. Sood is one of my best doctors he explains everything clearly answers your questions before you can ask them. He makes you feel so comfortable that he actually is part of your team. My one star is his staff and office. If you call in for a question plan to spend at least 25 plus minutes waiting for someone to answer the phone. Staff was supposed to order fasting blood work... and they had no record of orders."

Birdeye (Review of Dr. Sood at Beacon Kalamazoo Heart Institute)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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