Stormont Vail Primary Care-Flint Hills
Primary Care • Junction City, KS
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 5/5 (136 reviews)
- General consumer platforms (2 reviews)
What patients say
Patients praise
- Friendly and professional emergency department staff
- Efficient and fast action in emergent situations
- Strong nurse and doctor communication in hospital settings, often exceeding national averages
- High overall patient satisfaction ratings in some CMS-based metrics
Common complaints
- Billing issues, including unexpected charges and billing for bills not yet due
- Staff communication problems, including reports of being lied to or feeling dismissed as a new patient
- Inconsistent care experiences, with some patients feeling urgent needs were not adequately addressed
In patients' words
"Went to the ER. Drs and nurses were all friendly and all business like. very professional staff. great and fast action in an emergent situation."
— Patient review on Apple Maps/Yelp"Really Bad Experience! With Rebecca Mcmorrow! Went in as a new patient! Explained why I was there! I was lied to about getting me taking care of asap"
— Patient review on Yelp"I got 2 collection calls today & a letter! Apparently I was turned over to a collection agency for a minor bill amount that is not even due until two days from today."
— BBB Business Profile complaintMore clinics in Junction City
Xpress Wellness Urgent Care
Patients praise: efficient and fast service reported in some cases · professional and friendly staff interactions.
Konza Prairie Community Health Center
Patients praise: Efficient and quick service for many patients · Compassionate, knowledgeable, and professional staff.
Xpress Wellness Urgent Care
Patients praise: Friendly and professional staff · Quick and efficient service in many instances.
Stephens Chiropractic of Junction City
Patients praise: Professional and knowledgeable care · Efficient and quick service.
Dr. McDonnell's Dental Office
Patients praise: Professional and efficient service · Unique, interesting office atmosphere with a museum-like waiting area.
Stormont Vail Health
Patients praise: professional and friendly staff in emergency settings · strong performance in nurse and doctor communication metrics based on CMS surveys.
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