Stormont Vail Health Flint Hills Campus
Dermatology • Junction City, KS
Ratings by platform
- CMS HCAHPS (reported via Momentary Labs): 5 out of 5 stars (overall patient satisfaction rating) (136 patient surveys)
- Apple Maps/Yelp: 3.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- professional and friendly staff in emergency settings
- strong performance in nurse and doctor communication metrics based on CMS surveys
- cleanliness and quietness of the facility
Common complaints
- dissatisfaction with billing transparency and unexpected charges
- reports of poor communication during visits
- perceived unfulfilled promises regarding care urgency
In patients' words
"Drs and nurses were all friendly and all business like. very professional staff. great and fast action in an emergent situation."
— Apple Maps user review"Really Bad Experience! ... I was lied to about getting me taking care of asap seeing I have a serious infection..."
— Yelp user review"Gave me an estimate for an office visit. Then charged me 3x that estimate for just the office visit without a word. Their 'estimates' are just to get you in the door."
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