Stormont Vail OB/GYN Rural Health Clinic-Flint Hills
OB-GYN • Junction City, KS
Ratings by platform
- Momentary / CMS HCAHPS: 5 out of 5 stars (based on 136 patient surveys) (136 surveys via CMS HCAHPS data)
What patients say
Patients praise
- High patient satisfaction ratings regarding nurse and doctor communication
- Positive feedback for the Birthplace and labor/delivery services, particularly regarding specific midwives
- Improved community perception and confidence in care following the transition to Stormont Vail Health
- Staff described as professional, friendly, and compassionate in many encounters
Common complaints
- Concerns regarding historical trust in the hospital facility prior to the Stormont Vail transition
- Individual reports of negative communication or perceived unresponsiveness with specific providers
- Billing and cost transparency issues reported by some patients
In patients' words
"From the moment we met on our first visit, it felt like we were chatting with an old friend. Terrah made us feel right at home and ensured we understood every step of the journey."
— Stormont Vail Health patient testimonial"There was this underlying tone that maybe when you came here, your waits would be long, or your interactions wouldn’t be favorable."
— Dr. Jason Butler, Medical Director, discussing historical community perception"Gave me an estimate for an office visit. Then charged me 3x that estimate for just the office visit without a word."
— Anonymous patient review via Apple MapsMore clinics in Junction City
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