Member Directory - Mercy Clinic Orthopedics - Joplin Area ...
Orthopedic Surgery • Joplin, MO
Ratings by platform
- Birdeye (aggregating Google reviews): 3.9/5 stars (123 reviews)
- WebMD Care (for Dr. Kerry Jepsen): 4.5/5 stars (9 ratings)
- Vitals (for Dr. Michael Tilley): 4.2/5 stars (Not explicitly specified)
- U.S. News & World Report (for individual physicians): 4.3/5 stars (55 reviews)
What patients say
Patients praise
- compassionate and knowledgeable providers
- thorough examinations and clear explanations
- staff courtesy
- effective surgical outcomes
Common complaints
- wait times for appointments
- perceived lack of urgency regarding patient pain
- concerns about treatment uncertainty and follow-up communication
In patients' words
"Mercy asked me to arrive 15 minutes early, even though I had filled out the online paperwork. I did so, but the provider was 15 minutes late to the exam room. Result: 30 minutes lost time... it is 7 weeks from now! Too long, especially when I am in pain every night! I am discouraged."
— Birdeye (Patient review of Mercy Clinic Orthopedics)"One of the most compassionate and knowledgeable providers that I have ever encountered. Mercy has the best. Thank you."
— Birdeye (Patient review of Mercy Clinic Orthopedics)More clinics in Joplin
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