Freeman Orthopedics & Sports Medicine
Orthopedic Surgery • Joplin, MO
Ratings by platform
- U.S. News & World Report: 3 out of 5 (for Freeman Health System orthopedic surgeons) (32 reviews (for the department's aggregate patient experience))
- Vitals (for Dr. Derek W. Miller): 4.4 out of 5
- Vitals: 3.3 to 4.3 out of 5 (varies by individual physician) (Varies by physician)
What patients say
Patients praise
- Successful surgical outcomes and pain relief for some patients
- High praise for specific orthopedic surgeons, particularly Dr. Twiss and Dr. Miller
- Use of advanced technology like the CORI robotic system for knee replacements linked to higher patient satisfaction
- Availability of same-day services for non-life-threatening sports injuries
Common complaints
- Reports of poor administrative experiences, including rude or dismissive reception staff
- Concerns about long wait times and busy office environments hindering quality of care
- Complaints about scheduling issues, such as frequent rescheduling due to doctor availability
- Perceived lack of attentiveness or rush by some providers during appointments
In patients' words
"he scheduled me for a surgery, and now I am doing well... dr.twiss is the best doctor I saw for my pain. highly recommend the doctor."
— LocalityBiz patient review"my wife has had her appointments moved 4 separate times because the doctors going on vacation... AVOID THIS NONSENSE AT ALL COSTS. Unprofessional treatment... really mean receptionists that are condescending and dismissive."
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