Ozark Center Urgent Behavioral Solutions
Behavioral Health • Joplin, MO
Ratings by platform
- Rehab.com for Ozark Center – Freeman Medical Plaza: 4/5 (4 reviews)
- ABA Navigator for Ozark Center Urgent Behavioral Solutions: 1.3/5 (12 reviews)
- Rehab.com for Freeman Behavioral Health Services: 3.24/5 (72 reviews)
What patients say
Patients praise
- Availability of specialized, innovative behavioral health treatments (e.g., PRISM Center)
- Recognition of programs as Centers of Excellence (e.g., Reconnect)
- Presence of comprehensive crisis and outpatient care options
- Supportive and caring staff mentioned in some reviews
Common complaints
- Reports of rude, unknowledgeable, or condescending staff/nurses
- Complaints about long wait times in the emergency and intake areas
- Concerns about the quality of care and patient safety oversight
In patients' words
"Nurses are rude, unknowledgeable and clueless. It was enough to make this experience awful."
— Rehab.com user review for Freeman Behavioral Health Services"My friend went to the hospital in the ambulance and they made him wait in the waiting area for four hours without ever taking him back... The triage was condescending, the nurses were rude."
— Customer Lobby review for Freeman Health System"Friendly caring staff."
— Rehab.com user review for Freeman Behavioral Health ServicesMore clinics in Joplin
BHG Joplin Treatment Center
Patients praise: Compassionate and non-judgmental staff · Life-saving impact for some patients.
Community Mental Health Centers | dmh.mo.gov
Patients praise: Helpful case management services · Praise for individual staff members (e.g., specific counselors or nurse practitioners).
Mercy Clinic Cardiac, Thoracic and Vascular Surgery
Patients praise: favorable patient satisfaction ratings for individual providers (e.g., 4.9/5 for Dr. Warren Albrecht) · positive surgical outcome data in public reporting (e.g., 95.1% CABG composite quality rating).
Freeman Dermatology and Skin Cancer Center
Patients praise: thorough, knowledgeable, and skillful medical care · courteous and attentive bedside manner in some instances.
Joplin Urgent Care
Patients praise: Professional and caring staff · Efficient service and minimal wait times.
Mercy-GoHealth Urgent Care
Patients praise: Professional and efficient care · Helpful for urgent, non-emergency needs.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.