
Ozark Center Urgent Behavioral Solutions - Freeman Health System
Behavioral Health • Joplin, MO
Ratings by platform
- Rehab.com for Ozark Center – Freeman Medical Plaza: 4/5 (4)
- ABA Navigator for Ozark Center Urgent Behavioral Solutions: 1.3/5 (12)
- Rehab.com for Freeman Behavioral Health Services: 3.24/5 (72)
What patients say
Patients praise
- Availability of specialized, innovative behavioral health treatments (e.g., PRISM Center)
- Recognition of programs as Centers of Excellence (e.g., Reconnect)
- Presence of comprehensive crisis and outpatient care options
- Supportive and caring staff mentioned in some reviews
Common complaints
- Reports of rude, unknowledgeable, or condescending staff/nurses
- Complaints about long wait times in the emergency and intake areas
- Allegations regarding poor communication and difficulty reaching staff by phone
- Concerns about the quality of care and patient safety oversight
In patients' words
"Nurses are rude, unknowledgeable and clueless. It was enough to make this experience awful."
— Rehab.com user review for Freeman Behavioral Health Services"My friend went to the hospital in the ambulance and they made him wait in the waiting area for four hours without ever taking him back... The triage was condescending, the nurses were rude."
— Customer Lobby review for Freeman Health System"Friendly caring staff."
— Rehab.com user review for Freeman Behavioral Health ServicesMore clinics in Joplin
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