Joliet Location - Emediate Cure
Urgent Care • Joliet, IL
Ratings by platform
- Google: 4.9/5 (4,000+ reviews)
- Yelp: 3/5 (16 reviews)
- Facebook: 98% recommendation rate (67 reviews)
What patients say
Patients praise
- Friendly and compassionate medical staff and receptionists
- Fast and efficient care for many visitors
- Generally clean and modern facility environment
- Appreciation for clear communication from medical professionals during visits
Common complaints
- Long wait times and inefficient service for some patients
- Reports of unprofessional or incompetent front desk staff interactions
- Concerns regarding billing practices, including unexpected fees and insurance errors
- Difficulty with online check-in processes leading to confusion over queue placement
In patients' words
"I first didn’t have a very good experience with the girl at reception desk on Thursday. I found her to be very incompetent and unprofessional. ... After all of this, I want to give a shout out to the management team. Jen and Melissa did an outstanding job with their follow through in taking care of this matter."
— LocalityBiz review"HORRIBLE! I went there today for a simple issue. They took down my info, told me to wait in my car and they would call me. Waited over an hour and they closed up and turned out the lights."
— Yelp review"Emediate Cure Quick Care is known for its friendly and compassionate service, ensuring that patients feel comfortable and at ease. The staff is understanding and non-judgmental, attending to patients quickly and efficiently."
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