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Bassett Healthcare Network

Rheumatology • Johnstown, NY

What patients say

Patients praise

  • Compassionate, caring, and professional physicians noted in some patient experiences
  • Prompt return of calls and messages (in some practice settings)
  • Effective ability to diagnose issues without delay (Dr. Ralph Tabib)
  • Recognition of being well-versed in arthritis and autoimmune disease management

Common complaints

  • Reports of medical gaslighting and dismissal of concerns by providers (Arthritis Health Associates, Syracuse)
  • Concerns regarding facility cleanliness, such as full garbage bins and dust accumulation (Dr. Ralph Tabib, Johnstown, PA)
  • Complaints about apathy, lack of diagnosis, and feeling dismissed during short appointments
  • Red flags raised by some patients regarding medical care quality

In patients' words

"Dr. Tabib is one of the most caring and compassionate physicians I have ever met. He truly wants to make his patients feel better."

— Vitals patient review

"If you wanna be medically gaslit and made to feel inferior for being overweight and dismissed bc of it. This is your place."

— Birdeye patient review for Arthritis Health Associates, PLLC

"office was filthy!!! Garbage full of suringes! Dust bunnies in every corner!"

— Vitals patient review for Dr. Ralph Tabib

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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