Imaging Center – SOFHA | State of Franklin Healthcare ...
Radiology • Johnson City, TN
Ratings by platform
- Birdeye (SOFHA Imaging Center): 4.9/5 (499)
- Birdeye (Corporate Offices): 4.7/5 (931)
What patients say
Patients praise
- High satisfaction specifically with Imaging Center staff professionalism and kindness
- Efficiency and minimal wait times at the Imaging Center
- Clean, modern, and comfortable facility environments
- Cost-effectiveness compared to other local providers
Common complaints
- Concerns regarding mass exodus of physicians and impact on patient care continuum
- Complaints about administrative, billing, and scheduling procedures
- Reports of dismissive staff behavior in some departments
- Allegations of limited or impersonal care in some practice areas
In patients' words
"I would give this entire facility and their Staff an 11 out of 10 if I could. Flawless experience from making the appointment to receiving my results. If you HAVE to get Imaging done, this is THE PLACE to do it."
— LocalityBiz review"From the scheduling call, stopping to pick up contrast through the test there wasn't a hint of problem. Direction for test prep was clear. Staff was kind and fun to deal with.Customer for life."
— ScoreDoc review"A lot of people are scared. I'm scared... All we want is want transparency. I'm not upset with SOFHA, I’m not upset with any physicians. The care that I have gotten there has been phenomenal and I’m very appreciative of them."
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