Imaging Center – Johnson City
Radiology • Johnson City, TN
Ratings by platform
- SOFHA (State of Franklin Healthcare Associates) Imaging Center: 4.9 out of 5 stars (499 reviews)
- Mountain States Imaging at Med: 4.7 out of 5 stars (114 reviews)
- Mountain Empire Radiology: 1.2 out of 5 stars (15 reviews)
What patients say
Patients praise
- Friendly, professional, and compassionate staff and technicians
- Clean, comfortable, and well-maintained facilities
- Efficient check-in processes and minimal wait times for many patients
- Clear communication and support during imaging procedures to alleviate anxiety
Common complaints
- Issues with billing departments including unexpected bills and collections notices
- Instances of unfriendly or unhelpful front desk staff
- Difficulty reaching specific departments or staff for follow-up communication
- Long wait times for appointments in some instances
In patients' words
"I’ve only had amazing experiences here! The staff is kind and knowledgeable, and I would highly recommend them."
— SOFHA Imaging Center review"My husband came in today to get an ultrasound. We were greeted by a girl who was very unfriendly and told us that we had to pay $100 dollars today... when the healthcare provider flat out does not do their job and then lies to you, it is not only distressing its unacceptable!!"
— SOFHA Imaging Center review"After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices... The billing department needs better management."
— Mountain Empire Radiology reviewMore clinics in Johnson City
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