Johnson City, TN | Urgent Care - Fast Pace Health
Primary Care • Johnson City, TN
Ratings by platform
- Birdeye: 4.6/5 stars (Birdeye)
- Trustpilot: 1.5/5 stars (28 reviews)
- Fast Pace Health Website: 4.9/5 stars (339 reviews)
What patients say
Patients praise
- Fast service and minimal wait times for some visits
- Convenient online booking/registration
- Friendly and attentive individual staff members or providers
- Ease of access for walk-ins in certain experiences
Common complaints
- Unexpected or unauthorized billing charges
- Difficulty resolving billing disputes with corporate support
- Long wait times for walk-ins
- Refusal to accept walk-ins near closing time
- Staff/provider communication and bedside manner issues
In patients' words
"Got in my on time and out within 30 minutes. Fast, efficient & caring. Everyone actually cared and made me feel valid with my diagnosis!"
— Birdeye User Review"A couple days later I receive a text message stating my card on file would be [charged] for 'my patient responsibility,' which is a [surprise]... it seems like a very poor business practice and [bad] patient care."
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