SSM Health Medical Group - Family Medicine
Family Medicine • Jefferson City, MO
Ratings by platform
- Rehab.com: 3.04 out of 5 (25 reviews)
- Ratings.MD (for Julie A. Miller, APRN-CNP): 4.9 out of 5 (124 verified ratings)
- Ratings.MD (for Haleigh J. Hughes, DO): Highly rated (based on 220 ratings/93 comments) (220 ratings)
What patients say
Patients praise
- providers are frequently described as compassionate, knowledgeable, and attentive listeners
- strong rapport and comfort established with specific nurse practitioners and physicians
- proactive in ordering necessary diagnostic testing and coordinating care
- efficient and clear communication from some providers via patient portals
Common complaints
- reports of unresponsive communication regarding test results and follow-ups
- concerns about administrative issues including wait times and reception staff efficiency
- complaints regarding deceptive or inaccurate billing practices for preventative wellness visits
- reports of rushed or dismissive clinical interactions
In patients' words
"Julie is amazing but the wait times and reception staff was ridiculous. It’s seriously making me consider switching offices."
— Patient review from Ratings.MD"I came in for a physical a preventative wellness visit... When I got the bill they charged for a new patient office evaluation... I do not recommend this doctor or doctor’s office."
— Patient review from Rehab.com"Dr Hughes is so caring and very quick to respond... She responded right away."
— Patient review from Ratings.MDMore clinics in Jefferson City
Express Care | Jefferson City Medical Group
Patients praise: Patients frequently praise the friendliness and professionalism of staff and providers · Convenience of online scheduling and location accessibility noted as strengths.
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