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Jefferson City Medical Group

Urgent Care • Jefferson City, MO

What patients say

Patients praise

  • Patients frequently praise the friendliness and professionalism of staff and providers
  • Convenience of online scheduling and location accessibility noted as strengths
  • Many patients report efficient service and short wait times, particularly for those with scheduled appointments
  • Facility cleanliness is often cited positively

Common complaints

  • Reports of billing and payment issues or concerns about costs
  • Complaints regarding administrative staff interactions or customer service at reception
  • Negative experiences with diagnostic accuracy or perceived lack of care
  • Occasional long wait times or challenges with scheduling and record-keeping accuracy

In patients' words

"Scheduling on line easy. Check in couldn’t have gone better. Staff friendly and helpful. Cost was what I expected. Care great."

— Solv Health review

"This place is money hungry, greedy, and they don’t care about you."

— Birdeye review

"The Nurse Practitioner, Taylor Donahue, was very knowledgeable, efficient, and professional. Thank you for the great service!"

— JCMG Testimonial

"I was then just sent to radiology for X-rays... I later fell in my bathroom... I then found out I had fractured my right hip... he was surprised they only did an X-ray of my knee and not also my hip..."

— Solv Health review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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