Express Care | Jefferson City Medical Group
Urgent Care • Jefferson City, MO
Ratings by platform
- Solv Health (Express Care - Stadium): 4.8 out of 5 stars (from over 4,700 ratings) (4,700+)
- Solv Health (Express Care - West): 4.7 out of 5 stars (from 190 ratings) (190)
- Birdeye (Express Care - Elm Court): 4.7 out of 5 stars (649)
What patients say
Patients praise
- Patients frequently praise the friendliness and professionalism of staff and providers
- Convenience of online scheduling and location accessibility noted as strengths
- Many patients report efficient service and short wait times, particularly for those with scheduled appointments
- Facility cleanliness is often cited positively
Common complaints
- Reports of billing and payment issues or concerns about costs
- Complaints regarding administrative staff interactions or customer service at reception
- Negative experiences with diagnostic accuracy or perceived lack of care
- Occasional long wait times or challenges with scheduling and record-keeping accuracy
In patients' words
"Scheduling on line easy. Check in couldn’t have gone better. Staff friendly and helpful. Cost was what I expected. Care great."
— Solv Health review"This place is money hungry, greedy, and they don’t care about you."
— Birdeye review"The Nurse Practitioner, Taylor Donahue, was very knowledgeable, efficient, and professional. Thank you for the great service!"
— JCMG Testimonial"I was then just sent to radiology for X-rays... I later fell in my bathroom... I then found out I had fractured my right hip... he was surprised they only did an X-ray of my knee and not also my hip..."
— Solv Health review
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.