UF Health Emergency & Urgent Care
Urgent Care • Jacksonville, FL
Ratings by platform
- Internal Patient Experience Survey: 4.6/5 (2,723 reviews)
- Internal Patient Experience Survey: 4.6/5 (2,781 reviews)
What patients say
Patients praise
- quick and convenient access to care
- professional staff interactions
- availability of 24/7 care under one roof
- comprehensive in-house testing facilities
Common complaints
- billing and facility fee transparency concerns
- unexpected escalation from urgent care to emergency billing classification
- slow discharge or processing times
- occasional issues with pain management
In patients' words
"I initially visited for urgent care. Had been so distressed and they said we need to transfer you to emergency. not even informed is way ridiculous."
— Yelp review of Lane Avenue location"The facility fee alone was over $3300. The doctor told me not to return to them if I have any numbness or tingling in my arms. Be aware you will get billed ..."
— Yelp review of New Kings locationMore clinics in Jacksonville
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