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Baptist Health Urgent Care

Urgent Care • Jacksonville, AR

★★★★★4.8/58,020 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.7/5 (1,920 reviews)
  • Solv Health: 4.78/5 (6,100+ reviews)
  • Facebook: 98% recommend (27 reviews)

What patients say

Patients praise

  • Efficient and quick service delivery
  • Friendly, compassionate, and professional staff/nurses
  • Convenience of online appointment scheduling
  • Clean and safe facility environment
  • Thorough medical assessments and clear communication of results

Common complaints

  • Issues with billing, refunds, and insurance processing
  • Reports of long wait times or poor front-desk service experiences
  • Perceived lack of communication or bedside manner by some staff members
  • Limitations on services provided (e.g., restrictions on treating infants under 6 months)

In patients' words

"Everyone went above and beyond with my care. Staff is extremely nice and professional. The nurse practitioner took time and discussed my options."

— Birdeye (user review)

"They charged me $170.00 dollars even though i had insurance... 3 months later and i have not been refunded my money."

— Birdeye (user review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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