Baptist Health Urgent Care
Retail Clinic • Jacksonville, AR
Ratings by platform
- Birdeye: 4.7/5 (1,762 reviews)
- SolvHealth: 4.8/5
- Yelp: 1.5/5 (11 reviews)
What patients say
Patients praise
- Professional and nice staff and providers
- Good quality of care and bedside manner reported by some patients
- Efficient visits for certain patients
- Clean facility
Common complaints
- Long wait times, even with appointments
- Dissatisfaction with billing practices and unauthorized charges
- Unprofessional or rude customer service experiences
- Limited scope of care (e.g., refusal to treat certain age groups)
In patients' words
"This place is a joke. Each time I've gone, they had 1-2 hour waits WITH an appointment. What is the point of making an appointment if you still have to wait so long to be seen."
— Birdeye Review"I waited 20 minutes for someone to come to the desk for me to sign in. Finally, a lady came and ignored me."
— Birdeye Review"Everyone went above and beyond with my care. Staff is extremely nice and professional. The nurse practitioner took time and discussed my options. The care there was excellent."
— Yelp ReviewMore clinics in Jacksonville
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Find a Federally Qualified Health Center - FQHC Locations
Patients praise: professional, friendly, and kind medical providers and nursing staff · thorough and informative care explanations by practitioners.
Baptist Health Urgent Care
Patients praise: Efficient and quick service delivery · Friendly, compassionate, and professional staff/nurses.
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Patients praise: Some providers praised for being knowledgeable, attentive, and efficient · Positive experiences with specific doctors and nurse practitioners.
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