Baptist Health Urgent Care | Jacksonville Walk-In Clinic
Retail Clinic • Jacksonville, AR
Ratings by platform
- Birdeye: 4.7/5 stars (1,762 reviews)
- SolvHealth: 4.8/5 stars
- Yelp: 1.5/5 stars (11 reviews)
What patients say
Patients praise
- Professional and nice staff and providers
- Good quality of care and bedside manner reported by some patients
- Efficient visits for certain patients
- Clean facility
Common complaints
- Long wait times, even with appointments
- Dissatisfaction with billing practices and unauthorized charges
- Perceived lack of thoroughness in medical care or misdiagnosis
- Unprofessional or rude customer service experiences
- Limited scope of care (e.g., refusal to treat certain age groups)
In patients' words
"This place is a joke. Each time I've gone, they had 1-2 hour waits WITH an appointment. What is the point of making an appointment if you still have to wait so long to be seen."
— Birdeye Review"I waited 20 minutes for someone to come to the desk for me to sign in. Finally, a lady came and ignored me."
— Birdeye Review"Everyone went above and beyond with my care. Staff is extremely nice and professional. The nurse practitioner took time and discussed my options. The care there was excellent."
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