Find a Doctor | Baptist Health | Jacksonville, FL
Pulmonology • Jacksonville, FL
Ratings by platform
- Birdeye and CMS HCAHPS (via Momentary Labs): 4.3/5 stars (Birdeye) and 3/5 stars (HCAHPS overall patient satisfaction) (2,338 reviews on Birdeye; 628 survey responses for HCAHPS data)
What patients say
Patients praise
- Many patients praise doctors and nurses for being knowledgeable, compassionate, and caring
- Facilities are generally described as clean and well-maintained
- Efficiency in certain departments, such as cardiac specialist offices
- Good communication from nurses regarding care plans and discharge information
Common complaints
- Reports of long wait times in the emergency room
- Concerns regarding staff responsiveness and accessibility when assistance is requested
- Occasional complaints about doctor bedside manner, communication, and thoroughness in evaluations
- Administrative issues, such as incorrect medical supplies provided by clinics
In patients' words
"My husband has been comming to this office for around 5 plus years with Dr. John Butcher. He is a wonderful Doctor... Baptist Heart Specialists Beaches Office runs efficiently... personnel... are not only knowledgeable, but also compassionate and caring."
— Birdeye review"I waited over 12 hours before being taken back to see doctor... They never touched it or my glands which are also swollen."
— HospitalStats patient story"I can't say enough great things about Dr Bell... Dr Bell was always very friendly and took the time to answer all of my questions and concerns every visit I never felt rushed."
— Healthgrades review of Dr. Phillip Bell, affiliated with Baptist Medical Center JacksonvilleMore clinics in Jacksonville
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