Baptist Behavioral Health Directory - Jacksonville
Psychiatry • Jacksonville, FL
Ratings by platform
- Birdeye: 2.8/5 stars (38 reviews)
- Listen360 (per-location): Not explicitly aggregated as a single number across all locations, but platform shows thousands of positive entries (Thousands of reviews combined across Listen360 listings for different branches)
What patients say
Patients praise
- Knowledgeable, compassionate, and attentive clinicians
- Easy scheduling and access to virtual appointments
- Clean, comfortable, and well-managed facilities
- Effective treatment outcomes and support during difficult times
- Professional and courteous support staff at several locations
Common complaints
- Unfriendly or unhelpful front desk staff
- Dissatisfaction with the quality of care or professionalism experienced by some patients
In patients' words
"After the year I had in 2025, Baptist Behavioral Health threw me a lifeline, and I grabbed it to stay afloat."
— Patient review (Listen360)"Front desk is horrid, unfriendly and not helpful, they talk to me like they're doing me a favor."
— Patient review (Birdeye/Google)"Dr. Browning is very personable and easy to talk to. He welcomes questions and explains things well."
— Patient review (Listen360)More clinics in Jacksonville
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