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Pediatric Medical Care in Jacksonville, FL 32246

PediatricsJacksonville, FL

★★★★★5.0/515 reviews across 2 platforms

Ratings by platform

  • WebMD, Healthgrades: 5.0/5.0 stars (Dr. Abrea, Dr. Urdaneta) (15 ratings (Dr. Abrea), 1 rating (Dr. Urdaneta))
  • Wheree (St. John's Pediatrics): 8.6/10 (Excellent)

What patients say

Patients praise

  • Compassionate, professional, and thorough care from pediatricians
  • Providers who explain conditions clearly and make children feel comfortable
  • Helpful and knowledgeable administrative staff in some locations
  • Clean, organized facilities at certain practices

Common complaints

  • Long wait times and unpredictable appointment scheduling
  • Difficulty reaching office staff directly due to centralized call centers
  • Complaints about staff rudeness or dismissiveness
  • Issues with administrative tasks such as processing paperwork, referrals, or prescription requests
  • Concerns regarding clinic cleanliness and facility maintenance

In patients' words

"Every time we visit he it's nothing but professional with my children. Both of my twins warmed up to him quickly and he explains things very well for parents to understand. Very excellent doctor."

Healthgrades review for Dr. Ricardo Urdaneta

"This place used to be soooooooo nice to bring your kids to. I would brag about how the care and personable staff were... Now that it's been sold you can't call the office directly. It goes to a call center. It's like pulling teeth to speak to someone at the office."

LocalityBiz review for First Coast Pediatrics

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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