Jax Spine & Pain Centers: Pain Management Group Jacksonville
Pain Management • Jacksonville, FL
Ratings by platform
- Better Business Bureau (BBB): 1.92/5 stars (not specified (BBB))
- Birdeye (Jacksonville Beach location): 4.6/5 stars (102 reviews)
- Yelp/Birdeye (JTB/Kernan location): 2.0/5 stars (Yelp) / 3.6/5 stars (Birdeye) (36 (Yelp) / 348 (Birdeye) (JTB/Kernan location))
What patients say
Patients praise
- appreciation for specific medical providers' expertise and care
- relief from pain and improved quality of life for some patients
- professionalism of some clinical staff members
Common complaints
- difficulties with billing, payment transparency, and refund processes
- challenges in communicating with office staff and scheduling appointments
- reports of dismissive patient care or poor bedside manner in specific instances
In patients' words
"If you are looking for a compassionate staff to work with you to alleviate your pain Jax spine in not for you."
— Better Business Bureau patient review"Dr. Garcia, you are truly appreciated for your patience, review of imaging study, explanation of treatment options and procedure itself."
— Birdeye patient review"This place has a great doctor and physician, but has a terrible office management system! It's impossible to get in touch with anyone to address concerns or issues."
— Yelp patient reviewMore clinics in Jacksonville
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