UF Health Orthopaedic Surgery – Jacksonville
Orthopedic Surgery • Jacksonville, FL
Ratings by platform
- Birdeye (aggregating Google reviews): 3.1/5 stars (33 reviews)
- Birdeye (JTB Kernan location): 1.9/5 stars (7 reviews)
What patients say
Patients praise
- High praise for the medical expertise and compassion of specific surgeons
- Successful surgical outcomes leading to improved quality of life and pain relief
- Appreciation for supportive nursing and rehabilitation staff during recovery
- Effective post-operative care and follow-up monitoring
Common complaints
- Scheduling confusion and difficulty reaching office staff
- Long wait times for appointments and to see doctors
- Concerns regarding administrative management and customer service responsiveness
- Reports of dismissive attitudes from some staff members
- Allegations of misdiagnosis or lack of thoroughness in some medical interactions
In patients' words
"Dr Porter Young is the best. He is compassionate kind-hearted understanding and very intelligent.. I leave the office feeling well educated on my health and with a positive outlook on my healing journey."
— Birdeye review"Do not go here. The office is not managed well and the wait to see a dr is over an hour."
— Birdeye review"Dealing with this office is exasperating. Multiple times on different occasions I’ve been told I will be called back, I never receive any calls back. Every person I speak to tells me different information."
— Birdeye review"Dr. Shaner literally saved my life... She really did. I'm so grateful to her."
— UF Health Jacksonville patient storyMore clinics in Jacksonville
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