CarolinaEast Orthopedics–Jacksonville
Orthopedic Surgery • Jacksonville, NC
Ratings by platform
- Birdeye: 4 out of 5 stars (43 reviews (for CarolinaEast Physicians - Jacksonville))
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Thorough examination and treatment discussions
- Compassionate care provided by specific doctors
- Positive surgical outcomes for some patients
Common complaints
- Negative bedside manner of some providers
- Issues with office staff communication and rudeness
- Long wait times for appointments and during visits
- Concerns regarding follow-up care after surgery
- Administrative issues such as billing or insurance changes without notice
In patients' words
"Dr. Thoma at CarolinaEast Physicians is absolutely phenomenal! She listens to every need and every concern you have with genuine compassion. I’ve never felt rushed or dismissed — she takes the time to truly understand and explain everything."
— Birdeye review for CarolinaEast Physicians - Jacksonville"The office staff at Carolina Orthopedics is awful, rude in inconsiderate."
— Vitals review for an orthopedic surgeon at CarolinaEast OrthopedicsMore clinics in Jacksonville
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