International Eyecare Center - Jacksonville: Eye Doctors in ...
Optometry • Jacksonville, IL
Ratings by platform
- Birdeye aggregate: 4.8 out of 5 stars (213 reviews across platforms (Google, Yahoo! Local, etc.))
- Official Website (internal aggregate): 4.8 out of 5 stars (115 reviews)
What patients say
Patients praise
- professional and knowledgeable doctors/staff
- efficient and friendly service experience
- thorough eye exams and diagnostic expertise
- helpful assistance with frame selection
Common complaints
- reports of rude or unfriendly staff
- complaints about overbooking and wait times
- concerns regarding incorrect prescriptions or delayed eyewear delivery
In patients' words
"I was very pleased with the care that I received. Dr. McDowell was very careful to listed to what I needed and through in the exam. Julie Kunzeman took her time and made sure that my new glasses fit correctly."
— Patient Review, Birdeye"This office is over booked, and the office staff must be underpaid, because I have never been treated so rudely in all my life. Nothing but problems. Rude staff, unfriendly doctors, everyone is in a rush to get through your appointment and on to the next."
— Patient Review, Birdeye (Negative)"Each part of the visit, from the moment you walked in, to picking out your frames, had friendly and knowledgeable staff! Every step was explained and my questions were answered in terms I could understand."
— Patient Review, Website testimonial (Tracie B.)More clinics in Jacksonville
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