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International Eyecare Center

Optometry • Jacksonville, IL

★★★★★4.8/5328 reviews across 2 platforms

Ratings by platform

  • Birdeye aggregate: 4.8/5 (213 reviews)
  • Official Website (internal aggregate): 4.8/5 (115 reviews)

What patients say

Patients praise

  • professional and knowledgeable doctors/staff
  • efficient and friendly service experience
  • thorough eye exams and diagnostic expertise
  • helpful assistance with frame selection

Common complaints

  • reports of rude or unfriendly staff
  • complaints about overbooking and wait times
  • concerns regarding incorrect prescriptions or delayed eyewear delivery

In patients' words

"I was very pleased with the care that I received. Dr. McDowell was very careful to listed to what I needed and through in the exam. Julie Kunzeman took her time and made sure that my new glasses fit correctly."

— Patient Review, Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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