Occupational Medicine Clinic and Services | Med First
Occupational Health • Jacksonville, NC
Ratings by platform
- Solv Health: 2.0 out of 5 stars (based on small sample sizes) (Varies by specific location profile; Solv profiles for Jacksonville locations show low counts (1-5 reviews))
- Birdeye: 4.2 out of 5 stars (aggregate for brand) (1,161 reviews)
- Yelp (Brand aggregate): 2.3 out of 5 stars (319 reviews)
What patients say
Patients praise
- Convenient walk-in availability and ability to work patients in
- Professional, thorough, and kind individual providers
- Clean facilities
- Quick service during specific visits
Common complaints
- Long wait times despite having appointments
- Unfriendly, rude, or dismissive staff and providers
- Difficulty with phone communication and appointment scheduling
- Issues with insurance acceptance and unexpected out-of-pocket charges
- Performance of medical procedures/tests without clear communication or consent
In patients' words
"The staff was unfriendly and came across as rude throughout the entire visit. They also ran multiple tests without informing me or getting my consent... The doctor was dismissive, pushy, and did not listen to me as the patient."
— Yelp review for Med First Urgent Care, Jacksonville, NC"They have always taken good care of me! Especially if I didn’t have an appointment. They always managed to work me in. Thanks for all you do!"
— Birdeye review for Med First Primary & Urgent CareMore clinics in Jacksonville
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