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Med First Immediate Care and Family Practice

Occupational Health • Jacksonville, NC

★★★★☆4.2/51,162 reviews across 2 platforms

Ratings by platform

  • Solv Health: 2.0/5 (1 review)
  • Birdeye: 4.2/5 (1,161 reviews)

What patients say

Patients praise

  • Convenient walk-in availability and ability to work patients in
  • Professional, thorough, and kind individual providers
  • Clean facilities
  • Quick service during specific visits

Common complaints

  • Long wait times despite having appointments
  • Unfriendly, rude, or dismissive staff and providers
  • Difficulty with phone communication and appointment scheduling
  • Issues with insurance acceptance and unexpected out-of-pocket charges
  • Performance of medical procedures/tests without clear communication or consent

In patients' words

"The staff was unfriendly and came across as rude throughout the entire visit. They also ran multiple tests without informing me or getting my consent... The doctor was dismissive, pushy, and did not listen to me as the patient."

— Yelp review for Med First Urgent Care, Jacksonville, NC

"They have always taken good care of me! Especially if I didn’t have an appointment. They always managed to work me in. Thanks for all you do!"

— Birdeye review for Med First Primary & Urgent Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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