Memorial Specialty Care Infectious Disease
Infectious Disease • Jacksonville, IL
Ratings by platform
- Healthgrades (Dr. Thomas Rushton): 3.3 out of 5 stars (7 reviews)
- Healthgrades (Dr. Kenneth Meyer): 4.3 out of 5 stars (11 reviews)
- U.S. News & World Report (Dr. Brian W. Cooper): 5 out of 5 stars (8 reviews)
- Healthgrades (Dr. Brian Cooper): 1.0 out of 5 stars (1 review)
- Healthgrades (Dr. Sebastian Stanciu): 3.0 out of 5 stars (4 reviews)
- Healthgrades (Dr. Ameet Hingwe): 4.2 out of 5 stars (4 reviews)
What patients say
Patients praise
- Physicians described as thorough and knowledgeable
- Some patients report feeling cared for and understood
- Staff friendliness in certain instances
- Effective communication regarding treatment plans for some patients
Common complaints
- Difficulty with appointment follow-up and communication
- Concerns about being seen by nurse practitioners instead of physicians
- Reports of office staff being unprofessional or unresponsive to messages
- Complaints about long wait times and rushed appointments
- Feeling unheard or not treated as a priority by the doctor
In patients' words
"He is rude, uncaring and just the opposite of a patient advocate."
— Healthgrades review for Dr. Thomas Rushton"DR LIED. TERRIBLE OFFICE STAFF... I have yet to hear from Dr. Stanciu. I am filling formal complaints..."
— Healthgrades review for Dr. Sebastian Stanciu"Very informative and thorough without feeling rushed. Saw him daily while in the hospital as well as in the office today for follow up."
— Healthgrades review for Dr. Kenneth MeyerMore clinics in Jacksonville
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