Internal Medicine & Primary Care
Geriatric Medicine • Jacksonville, NC
Ratings by platform
- Baptist Health (Baptist South): 4.9 out of 5 (7,045 ratings)
- Listen360 (Baptist Primary Care - San Jose): Not explicitly stated (mostly positive text) (1,585 reviews)
- Millennium Physician Group (Monument Rd): 4.6 out of 5 (265 verified reviews)
- Ratings.MD (Baptist Primary Care - Mandarin North): 4.8 out of 5 (8,070 verified ratings)
What patients say
Patients praise
- Knowledgeable, compassionate, and attentive physicians and medical providers
- Professional and welcoming environment at certain locations
- Efficient scheduling and easy appointment access in some practices
- Positive bedside manner and clear communication regarding health findings
Common complaints
- Rude, unprofessional, or dismissive front desk and administrative staff
- Billing disputes, unexpected charges, and fraudulent billing concerns
- Long wait times and delayed appointments, including telehealth delays
- Difficulty resolving administrative issues or reaching management for complaints
- Perceived lack of genuine care or rushed appointments with providers
In patients' words
"Dr Jacqmein is excellent, we discuss findings in detail and I understand decisions we make."
— Patient review for Baptist Primary Care - San Jose Center"If you look at all the low reviews on Google and other review services, you will see that the doctors and practitioners are not the problem. It's the office staff."
— Patient testimonial for Northeast Florida Internal Medicine"This is a CROOKED institution that "creates" billables AFTER they see you. You'll be given a "Good-Faith" estimate before you're seen and then BILLED MORE LATER — a total SCAM!"
— Complaint regarding UF Health Community and Family MedicineMore clinics in Jacksonville
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