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SIU Medicine Center for Family Medicine | Jacksonville

Family MedicineJacksonville, IL

★★★★☆3.7/50 reviews across 1 platforms

Ratings by platform

  • Centers for Medicare & Medicaid Services (CMS)"}},{rating:{citations:,confidence:: 73.1 out of 100 (Average MIPS quality score for associated SIU practice providers)"},reviewCount:{citations:,confidence:

What patients say

Patients praise

  • Patients appreciate their individual doctors
  • Designated as a Federally Qualified Health Center (FQHC) offering care regardless of ability to pay
  • Patient-Centered Medical Home (PCMH) recognition

Common complaints

  • Poor communication from administrative staff
  • Issues with referral coordination and follow-through
  • Billing errors
  • Perceived rudeness of support staff

In patients' words

"Love my doctor - but the rest of the staff make almost every interaction difficult. They are often rude, uncommunicative, and like as not, a visit will be followed with a billing error."Source:{citations:,confidence:"

LocalGuideWorld (User review for SIU Family Medicine)"}}]},top_results:} }

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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