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Springfield Clinic Urgent Care - Jacksonville, Illinois

Emergency MedicineJacksonville, IL

★★★★☆4.4/50 reviews across 1 platforms

Ratings by platform

  • Facebook (Springfield Clinic Jacksonville page): 92% recommend (56 reviews)
  • Vitals.com (Practice-level and individual provider pages): Various doctor ratings ranging from 3.6 to 4.4/5 (N/A)

What patients say

Patients praise

  • Friendly, professional, and kind staff
  • Thorough and attentive physicians who listen to concerns
  • Clean and well-maintained facility environment
  • Timely and efficient care delivery

Common complaints

  • Occasional long wait times
  • Confusion regarding billing and co-pays
  • Concerns regarding insurance coverage and surprise medical bills

In patients' words

"Nurse Practitioner Kaci was terrific. She carefully listened to all of my symptoms... she took her time and really expressed her care and concern while talking with me."

LocalityBiz Review

"I always have an excellent experience at the Springfield Clinic. Friendly staff taken care of quickly and always with a smile. The Clinic is always clean and beautiful to walk into."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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