Healthcare - Jacksonville, IL
Emergency Medicine • Jacksonville, IL
Ratings by platform
- Seniors.fyi: 2.4/5 stars (107 reviews)
- MedicalRecords.com: 3.2/5 stars (29 reviews)
- Vivian Health: 4.5/5 stars (12 reviews (primarily staff/professional reviews))
What patients say
Patients praise
- Some staff members noted as friendly and helpful
- Specific praise for nursing and bedside care in certain departments
- Positive experiences reported with smaller, specialized practices like chiropractic care
Common complaints
- Long emergency room wait times
- Concerns regarding billing department accuracy and communication
- Inconsistent quality of care and staff responsiveness
- Reports of cleanliness and facility maintenance issues
In patients' words
"Dealing with their billing department is a nightmare!! They bill you for services that were not done..."
— MedicalRecords.com"The emergency room was disappointing, with nearly five hours of waiting for only a few patients."
— Seniors.fyi"The staff here is amazing. they made me feel very comfortable and cared for."
— MedicalRecords.comMore clinics in Jacksonville
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