Pinnacle Pointe Behavioral Healthcare Outpatient Services ...
Behavioral Health • Jacksonville, AR
Ratings by platform
- Birdeye: 2.5/5 (4,333)
- Recovery.com: 2.7/5 (349)
- Rehab.com: 2.14/5 (14)
What patients say
Patients praise
- some employees enjoyed the work itself and reported positive feelings about helping clients
- some staff members were identified as genuinely kind
Common complaints
- reports of unprofessionalism, including lack of responsiveness and scheduling issues
- allegations of poor quality of care and lack of staff attentiveness
- concerns regarding medication management and communication with families
- negative employee feedback citing poor leadership, lack of support, and inconsistent pay structure
In patients' words
"My experience with the staff was extremely disappointing and unprofessional. Due to HIPAA/privacy laws, I cannot share specific details, but I would not recommend this location based on the care and communication I experienced."
— LocalityBiz Review"Absolutely does not care about kids and the medicine they need. Video chats with doctors instead of in person appointments. No grace period at all if you are late, they reschedule and do not care how long a child goes without medicine."
— Rehab.com Review"Supervision and training was severely lacking, very little support, being scapegoated by leadership, inconsistencies and lack of transparency in pay structure, and constantly feeling..."
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