Medical & Health - Jacksonville One Stop
Behavioral and Mental Health • Jacksonville, IL
Ratings by platform
- LocalityBiz: 5/5 stars (multiple reviews) (Multiple (e.g., First Stop Healthcare))
- UniLocal: 5/5 stars (average of 2 reviews) (2 reviews)
- Birdeye (Note: This refers to a tax/accounting service, not medical): 4.7/5 stars (43 reviews)
What patients say
Patients praise
- Convenient, fast service
- Professional and compassionate medical staff
- Efficient check-in processes
- Helpful 'one-stop' convenience for prescriptions
Common complaints
- Billing issues and refund delays
- Unprofessional staff interactions
- Long wait times despite appointments
- Perceived lack of care efficacy
In patients' words
"I recently visited First Stop Healthcare for a routine check-up and was extremely impressed with the level of care and compassion I received. From the moment I arrived, Nurse Practitioner May was friendly and attentive. The waiting area was clean and comfortable, and I was seen promptly at my scheduled appointment time."
— First Stop Healthcare review, LocalityBiz"This place is the worst. One star is being overly generous. Not sure what all the 5 star reviews are about. We had appointments made prior. We got there 10 minutes early & sat there for one hour. Not one of the three women working there acknowledged us... very unprofessional."
— MinuteClinic at CVS review, LocalityBiz (Note: Generic 'clinic' criticism)More clinics in Jacksonville
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