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Cass County Health Clinic

Behavioral and Mental Health • Jacksonville, IL

★★★★★5.0/52 reviews across 2 platforms

Ratings by platform

  • LocalityBiz: 5/5
  • UniLocal: 5/5 (2 reviews)

What patients say

Patients praise

  • Convenient, fast service
  • Professional and compassionate medical staff
  • Efficient check-in processes
  • Helpful 'one-stop' convenience for prescriptions

Common complaints

  • Billing issues and refund delays
  • Unprofessional staff interactions
  • Long wait times despite appointments
  • Perceived lack of care efficacy

In patients' words

"I recently visited First Stop Healthcare for a routine check-up and was extremely impressed with the level of care and compassion I received. From the moment I arrived, Nurse Practitioner May was friendly and attentive. The waiting area was clean and comfortable, and I was seen promptly at my scheduled appointment time."

— First Stop Healthcare review, LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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