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MEA Primary Care Plus Canton

Urgent Care • Jackson, MS

★★★☆☆3.0/5303 reviews across 3 platforms

Ratings by platform

  • CMS HCAHPS (via Momentary Labs): 3/5 (289 reviews)
  • Vivian Health: 3.6/5 (14 reviews)
  • MedicalRecords.com: 2.4/5

What patients say

Patients praise

  • strong performance in doctor communication ratings
  • praise for efficient imaging and diagnostic department processes
  • effective outpatient rehabilitation services
  • friendly and compassionate service mentioned in some accounts

Common complaints

  • reports of rude or neglectful staff and nursing care
  • complaints regarding long wait times in the emergency department
  • concerns about hospital cleanliness and room maintenance
  • issues with insurance coverage and billing transparency

In patients' words

"83% of patients reported that doctors always communicated well, exceeding the national average."

— CMS HCAHPS data analysis

"The nurses were very rude. The doctors were even more rude. They were very neglectful. Sheets were dirty."

— MedicalRecords.com User Review

"The most terrible place I have ever been. The nursing staff was the absolutely worst people we have ever dealt with."

— Yelp User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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